This multimedia B2C Telesales test evaluates a candidate’s ability to sell business-to-consumer products over the phone, whether calls are inbound or outbound. This test will help you hire employees who can close deals and maintain customer relationships.

Hiring B2C telesales representatives with strong communication and sales skills can be a game changer for every company. In addition to raising awareness about your brand and products and expanding your business reach to more prospects, telesales agents with great abilities can boost your sales and conversion rates while building stronger relationships with potential and existing clients.

This multimedia B2C Telesales test evaluates candidates’ abilities to:

- Set targets

- Plan sales activities

- Build trust and rapport with customers

- Pitch products

- Handle rejection, stress, and conflict

This screening test will help you identify telesales representatives and remote inside sales agents with the right sales, communication, and interpersonal skills to boost your sales revenue. 

Candidates who do well on this test will generate new B2C sales opportunities, convert prospects into paying clients, and build deeper connections with customers. This test features a combination of video-based and text-based questions.